Articles in this section

• ✦ I had an allergic reaction. Can I get a refund?
• ✦ When will I get my refund?
• ✦ What happens to my refund if my card is no longer in use?
• ✦ What happens to my refund if my card account is closed?
• ✦ My refund is incorrect. What should I do?
• ✦ Do you refund shipping cost if I return something?
• ✦ I bought Sand & Sky from Amazon. Can I return them?
• ✦ Can I get a refund if the price has changed?
• ✦ What is your return & refund policy?

✦ My refund is incorrect. What should I do?

We are sorry if we have made a mistake with your refund! Don't worry, please contact our Customer Experience Squad for assistance!

Please note that the following may affect the amount you have been refunded:

• Shipping cost: only refunded for damaged/faulty products
• Any discounts that were applied at the time of sale, which may not now be applicable

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• GENERAL
• PRODUCTS
• PAYMENT
• DELIVERY
• REFUND POLICY