✦ Can I redirect my parcel to a different address?
Once your order is processed, we are unable to make any changes to the shipping address. If your package returns to us due to an incorrect address, we will notify you.
Articles in this section
- ✦ Will my package be charged customs and import charges?
- ✦ My package says delivered, but I didn’t receive it.
- ✦ Is my order shipped out? I did not receive my shipping confirmation email.
- ✦ Do you ship to APO addresses?
- ✦ Do you ship to PO box addresses?
- ✦ Can I redirect my parcel to a different address?
- ✦ My package is stuck, and tracking hasn't updated.
- ✦ My tracking status is marked as undeliverable. What should I do?
- ✦ Can I update my delivery address after placing the order?
- ✦ What are the countries that you do not ship?
- ✦ How do I track my order?
- ✦ Do you offer Express Shipping worldwide?
- ✦ Do you process orders during weekend and public holidays?
- ✦ What countries do you ship to?
- ✦ Which carrier do you use for Standard Shipping?